Service Rates
We do our best to make sure that you, the customer, gets the best value for your money. Our team is able to resolve 99% of technical issues remotely, saving our customers time, money and inconvenience!
We strive to prevent any surprises when the bill comes. We believe in transparency and will estimate up front how much a project will cost and how long it will take. If the project scope changes, we’ll be up front and make sure that you have all of the info to make the best decision for your company. We also bill in 15 minute increments so you won’t pay for service you don’t receive!
At BullerTech, our customers are family.
We do our best to make sure that you, the customer, gets the best value for your money. Our team is able to resolve 99% of technical issues remotely, saving our customers time, money and inconvenience!
We strive to prevent any surprises when the bill comes. We believe in transparency and will estimate up front how much a project will cost and how long it will take. If the project scope changes, we’ll be up front and make sure that you have all of the info to make the best decision for your company. We also bill in 15 minute increments so you won’t pay for service you don’t receive!
- Remote Tech Support
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$ 115.00 Per Hour
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- Minimum charge per ticket (question asked) is $28.75. Work required after 15 minutes is billed in 15 minute increments.
- Our staff provides support by logging into your computer remotely via the internet.
- Discounts are available for continuous appointments lasting longer than two hours.
- Ask about our nonprofit discounts!
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- Onsite Tech Support
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$ 115.00 Per Hour
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- Billed in 15 minute increments of $28.75 each
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Our Onsite Charge is billable at $75 per hour (round-trip time for the tech)
- Discounts are available for continuous appointments lasting longer than two hours.
- Ask about our nonprofit discounts!
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- Server Tech Work or Training
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$ 150.00 Per Hour
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- Minimum charge per ticket (question asked) is $37.50. Work required after 15 minutes is billed in 15 minute increments.
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Our Onsite Charge is billable at $75 per hour (round-trip time for the tech)
- Discounts are available for continuous appointments lasting longer than two hours.
- Ask about our nonprofit discounts!
-
- Remote Tech Support
-
-
$ 115 Per Hour
-
- Minimum charge per ticket (question asked) is $28.75. Work required after 15 minutes is billed in 15 minute increments.
- Our staff provides support by logging into your computer remotely via the internet.
- Discounts available for continuous appointments lasting longer than two hours
- Ask about our nonprofit discounts!
-
- Onsite Tech Support
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$ 115 Per Hour
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- Billed in 15 minute increments of $28.75 each
-
Our Onsite Charge is billable at $75 per hour (round-trip time for the tech)
- Discounts available for continuous appointments lasting longer than two hours
- Ask about our nonprofit discounts!
-
- Server Tech Work or Training
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-
$ 150 Per Hour
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- Minimum charge per ticket (question asked) is $37.50. Work required after 15 minutes is billed in 15 minute increments.
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Our Onsite Charge is billable at $75 per hour (round-trip time for the tech)
- Discounts available for continuous appointments lasting longer than two hours
- Ask about our nonprofit discounts!
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- Proactive Computer Monitoring
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$ 10.20 per computer Monthly
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Get notified with alerts for upcoming computer issues before they happen!
Prevent your computer from crashing when you need it most – and avoid costly reactive emergency repairs with our robust maintenance service:
Proactive Computer Monitoring!Proactive Computer Monitoring will monitor preemptively for hardware & software issues, perform maintenance tasks & updates remotely, and notify us with alerts that we will follow up on when more extensive repairs are required.
The charge for Proactive Monitoring is $10.20/mo/computer, which includes a subscription for Bitdefender Endpoint Security Tools.
All monitoring will be done in the background automatically and securely, and it’ll happen 24/7!
Ask about our nonprofit discounts!
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- Onsite Appointment Cancellations
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$ 103.75 one time charge
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Onsite scheduled appointments canceled within 1 business day of the appointment time incur a cancellation fee. Please make sure to give us 1 business day’s notice when canceling an onsite appointment.
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- Emergency Service
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$ 50.00 Plus 1.5x Regular Hourly Rates
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- Our regular business hours are Monday-Friday 9-5:30
- For assistance outside of these hours, please call our 24/7 Emergency Line: (425) 330-2325
- There is a $50 initial charge for using this service. This can be waived if after hours service is scheduled in advance.
- Applicable rates charged at 1.5x (time-and-a-half) with a 1/2 hour minimum
- Emergency service rates may apply to appointments scheduled with less than 24 hours notice depending on our schedule.
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- Proactive Computer Monitoring
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$ 10.20 per computer Monthly
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Get notified with alerts for upcoming computer issues before they happen! Prevent your computer from crashing when you need it most – and avoid costly reactive emergency repairs with our robust maintenance service: Proactive Computer Monitoring!
Proactive Computer Monitoring will monitor preemptively for hardware & software issues, perform maintenance tasks & updates remotely, and notify us with alerts that we will follow up on when more extensive repairs are required.
The charge for Proactive Monitoring is $10.20/mo/computer, which includes a subscription for Bitdefender Endpoint Security Tools.
All monitoring will be done in the background automatically and securely, and it’ll happen 24/7!
Ask about our nonprofit discounts!
-
- Onsite Appointment Cancellations
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-
$ 103.75 one time charge
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Onsite scheduled appointments canceled within 1 business day of the appointment time incur a cancellation fee. Please make sure to give us 1 business day’s notice when canceling an onsite appointment.
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- Emergency Service
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-
$ 50.00 Plus 1.5x Regular Hourly Rates
-
- Our regular business hours are Monday-Friday 9-5:30
- For assistance outside of these hours, please call our 24/7 Emergency Line: (425) 330-2325
- There is a $50 initial charge for using this service. This can be waived if after hours service is scheduled in advance.
- Applicable rates charged at 1.5x (time-and-a-half) with a 1/2 hour minimum
- Emergency service rates may apply to appointments scheduled with less than 24 hours notice depending on our schedule.
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- Basic Hosting Plan
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$ 10.00 Monthly
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- For standard traffic websites
- $10 per month or $110 per year
- Includes hosting for up to 5 standard traffic websites
- 5GB storage
- 99.99% uptime guarantee
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- Unlimited Hosting Package
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$ 30.00 Monthly
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- For high traffic websites
- $30 per month
- Everything is unlimited
- We manage and scale to suit your business!
- 99.99% uptime guarantee
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Our Hosting Service Guarantee
BullerTech’s SLA guarantees that your website will experience 99.99% uptime in any give month, excluding scheduled maintenance. We take pride in setting the standard in the managed hosting industry by providing the best support out there.
We are so confident that you will be pleased with our level of support that we offer all customers a Support Guarantee! This guarantee states that if you are not fully satisfied with our support, at anytime, we will fully refund your money and give back your data. No cancellation/termination fee will be applied.
If you are at all hesitating to try us out…please don’t! There is no set-up fee or contract required and you can cancel at anytime!
If you have any additional questions, feel free to contact us or schedule an appointment with one of our consultants today!
Our Hosting Service Guarantee
BullerTech’s SLA guarantees that your website will experience 99.99% uptime in any give month, excluding scheduled maintenance. We take pride in setting the standard in the managed hosting industry by providing the best support out there.
We are so confident that you will be pleased with our level of support that we offer all customers a Support Guarantee! This guarantee states that if you are not fully satisfied with our support, at anytime, we will fully refund your money and give back your data. No cancellation/termination fee will be applied.
If you are at all hesitating to try us out…please don’t! There is no set-up fee or contract required and you can cancel at anytime!
If you have any additional questions, feel free to contact us or schedule an appointment with one of our consultants today!
- Basic Package
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$ 10.00 Monthly
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- For standard traffic websites
- $10 per month or $110 per year
- Up to 5 standard traffic websites
- 5GB storage
- 99.99% uptime guarantee
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- Unlimited Package
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$ 30.00 Monthly
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- For high traffic websites
- $30 per month
- Everything is unlimited
- We manage and scale to suit your business!
- 99.99% uptime guarantee
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- Website Support and Content Management
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$ 115.00 Per Hour
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- Billed in 15 minute increments of $28.75 each
- New Custom Website Designs are priced based on the scope of your project. Contact us today for an estimate!
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- Website Support and Content Management
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$ 115.00 Per Hour
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- Billed in 15 minute increments of $28.75 each
- New Custom Website Designs are priced based on the scope of your project. Contact us today for an estimate!
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- Website Migration (from outside hosting provider to BullerTech)
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$ 115.00 One Time Charge
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- *There is no charge if we are provided with the full website files and database directly
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- Website Migration (between BullerTech’s hosting servers)
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$ 0.00 NO CHARGE
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- SSL Installation
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$ 28.75 One Time Charge
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- SSL Registration
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$ 36.75 Per Year
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- Website Migration (from Outside Hosting Provider to BullerTech)
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$ 115.00 One Time Charge
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- *There is no charge if we are provided with the full website files and database directly
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- Website Migration (Between BullerTech's Hosting Servers)
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$ 0.00 No Charge
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- SSL Installation
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$ 28.75 One Time Charge
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- SSL Registration
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$ 36.75 Per Year
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